: You can log in via a dedicated web URL (e.g., https://citrix.[department].gov.xx ) or through the Citrix Workspace App installed on your device.

: Uses your ID number and a password. A One-Time Pin (OTP) is sent to your registered cellphone for security. 3. Troubleshooting Troubleshooting login issues on Citrix websites

The Department of Home Affairs utilizes Citrix virtual desktop infrastructure (VDI) to provide users with a secure, encrypted connection to department networks from external locations.

The Department of Home Affairs uses Citrix to deliver these essential ICT services. Internal job advertisements confirm the department relies on technologies like "Citrix, Win10 based Virtual Desktop Infrastructure for onshore and offshore clients," managed by its Corporate Digital Collaboration Systems (CDCS) section.

: By hosting applications on central servers, the department can quickly deploy updates and manage user permissions efficiently across a large workforce. Security and Data Integrity