Low battery voltage can cause the wireless transmitter to fail while the optical mouse sensor still appears to work. Replace the batteries with brand-new alkalines.
The Ultimate Guide to ZCan Wireless Scanner Mouse Software Downloads zcan wireless scanner mouse software download link
Compatible with iPhone 5s and later, and most iPad models (iOS 8.0+). Low battery voltage can cause the wireless transmitter
Windows 7, 8, 10, or 11 (32-bit or 64-bit). Processor: Intel Core 2 Duo or AMD Athlon II (or higher). Memory: Minimum 2 GB RAM. Storage: 500 MB free hard drive space for scans. zcan wireless scanner mouse software download link