For most active installations, use the built-in License Registration wizard: Log in as an . Click the Help icon in the top header and select License . Click Browse to locate your .xml license file. Select the file and click Upgrade . 2. Handling an Expired License (Command Line)
Always use the Web UI. The file system method bypasses certain runtime validations that check your database schema version against the license features. manageengine servicedesk plus license xml best
When you receive a renewal file, apply it immediately. ServiceDesk Plus allows for a "grace period," but it is best to apply the new file before the old one expires to prevent functionality restrictions. For most active installations, use the built-in License