The course also features where Voss role-plays real-life scenarios. These include negotiating with a teenager who wants to visit her boyfriend, handling a workplace rival, securing a salary increase, and the chillingly real "60 seconds or she dies" kidnapping scenario from a 1993 Chase Manhattan Bank robbery case. These simulations are where the theories truly come to life.
Most people try to convince. Voss says: Repeat the last three words (or the critical one) they just said, with a questioning tone. MasterClass - Chris Voss - The Art of Negotiati...
One of the most counterintuitive lessons in the course is Voss’s disdain for the word "Yes." Most negotiators try to trap people into saying yes, which makes people feel defensive and wary. The course also features where Voss role-plays real-life
To take your communication skills even further, consider checking out the official to watch the video lessons firsthand, or read Voss's bestselling book, Never Split the Difference . Most people try to convince