If you are fitting only the latest Signia IX or Silk X models, you should upgrade to Connexx 10.
Once the installation wizard finishes, restart your computer to initialize the background update services and validate driver installations. Connecting Hearing Aids to Connexx 9
Are you setting this up for a or a standalone local machine ?
During setup, you will be prompted to select which hearing aid databases to install. Always select the database. You may also select sibling brands (like Rexton or Audio Service) if your clinic dispenses them. Step 3: Install Hardware Drivers
How to Download and Install Signia Connexx 9: A Step-by-Step Guide