Explain exactly what happens. For example: "I go to the home page, enter my work credentials, click log in, and the page reloads blank."
Navigate to your browser's extensions management page ( chrome://extensions for Chrome or edge://extensions for Edge). Toggle off all active extensions. Attempt to reload the Facebook home page.
Alternatively, try logging in using an . Disable Conflicting Extensions report a login issue home page facebook work
Access your browser settings, clear the cache and cookies for "all time," and restart the browser.
On desktop browsers, cached files often conflict with updated Facebook login protocols. A solution that works for many users is to press Ctrl+Shift+Delete (Windows) or Cmd+Shift+Delete (Mac) to bring up the clear browsing data menu, set the time range to "All time," and clear both cookies and cached images/files . Explain exactly what happens
Select the most accessible method for your situation.
If you are completely locked out and cannot access the internal report tool: Troubleshoot something that's not working on Facebook Attempt to reload the Facebook home page
Check if you can log into your organization's main employee portal. If you cannot access other company tools, the issue lies with your corporate credentials, not Workplace. Error Codes